Kaleena serves as Training and Development Specialist at Storage Star, based out of the Salt Lake office. She brings experience in customer service training, instructional design, and operational documentation dating back to 2017. She focuses on creating engaging, practical learning experiences grounded in current training and instructional design principles, while working to standardize how employees are trained across the organization so everyone has the tools and guidance they need to succeed. Kaleena strives to be an approachable resource for employees and leaders who want to learn, develop, and improve both people and processes. Outside of work, she enjoys playing Dungeons & Dragons with her high school sweetheart and training her service poodle, Odyssey.